Privacy policy
Last Updated: May 19, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thetightship.co (the "Site"). The Site is owned and operated by Soetman, LLC (referred to herein as "we", "us", or "our").
1. PERSONAL INFORMATION WE COLLECT OR PROCESS
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
We collect and process the following categories of Personal Information:
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Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Customer Support Information: Information you explicitly choose to provide during support interactions or emails.
We collect this information using cookies, log files, web beacons, tags, and pixels when you navigate our layout.
2. PERSONAL INFORMATION SOURCES
We collect Personal Information from the following categories of sources:
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Directly from you when you enter information on our Site, sign up for our newsletter, or attempt a purchase.
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Automatically through tracking technologies built into our website framework.
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From our third-party service providers, payment processors, and fraud-detection tools.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your Personal Information to provide our products to you, which includes: processing payments, fulfilling your digital delivery, screening orders for potential risk or fraud, and keeping you updated on new operational toolkits or resources based on your communication preferences.
Specifically, we process your data to:
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Fulfill our contractual obligations to deliver your digital purchases.
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Pursue our legitimate business interests in securing our store against fraudulent transactions.
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Maintain a clear operational history of customer accounts and roster tracking data.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
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We use Shopify to power our online storefront.
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We use third-party payment processors and Merchant of Record platforms (including Lemon Squeezy and Gumroad) to process transactions securely and manage international sales tax compliance.
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We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to market and sell our digital products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application on a secure server behind a firewall.
6. THIRD PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices, content, or data management policies of any third-party sites. We strongly encourage you to review the privacy policy of every site you visit.
7. CHILDREN'S DATA
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the email below to request deletion.
8. SECURITY AND RETENTION OF YOUR INFORMATION
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access or disclosure. When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
9. YOUR RIGHTS AND CHOICES
Depending on where you reside (including the European Economic Area, United Kingdom, and certain US states like California), you may have specific statutory rights regarding your Personal Information, including:
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The right to access the Personal Information we hold about you.
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The right to request that your Personal Information be corrected, updated, or erased.
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The right to object to or restrict certain processing activities.
To exercise any of these data protection rights, please contact us directly via our support email listed below.
10. COMPLAINTS
If you believe our processing of your personal data infringes on applicable privacy laws, you have the right to lodge a complaint with your local data protection supervisory authority.
11. INTERNATIONAL TRANSFERS
Please note that your Personal Information may be transferred, stored, and processed outside of your home country, including in the United States. By using our Site or purchasing our toolkits, you consent to these cross-border data transfers.
12. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, operational changes to our tracking practices or for other legal, technical, or regulatory reasons.
13. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a data request or complaint, please contact us by e-mail at: hello@thetightship.co
The Site is operated by Soetman, LLC, a registered limited liability company in
131 Continental Dr,
Suite 305,
Newark, DE,
19713
USA.